Airshells
Travel & E-CommerceAirport Baggage Protection E-Commerce Platform
Global e-commerce platform serving 450,000+ customers across 300 airports
The Challenge
Airshells, a Copenhagen-founded company established in 2005, needed a scalable e-commerce platform to manage airport-based bag protection sales, rental logistics, and luggage insurance across 300+ airports on 4 continents. The existing system couldn't handle multi-currency pricing, location-aware product availability, or the operational complexity of airport staff managing rentals and returns across time zones.
- Multi-currency pricing across 4 continents with location-specific product availability
- Airport staff in 300+ locations needed an operations portal for inventory and rentals
- Insurance upsell flow required integration with third-party insurance providers
- High transaction volume during peak travel seasons with zero downtime tolerance
Our Approach
Built an e-commerce platform on OpenCart with custom PHP extensions for location-aware product availability, integrated insurance upsell flow, and an operations portal for airport staff to manage rental inventory and returns. The platform serves customers across 4 continents with multi-currency pricing tailored to each airport location.
- OpenCart-based e-commerce with custom PHP extensions for airport-specific logic
- Location-aware product catalog with multi-currency pricing per airport
- Insurance provider integration for seamless upsell during checkout
- Operations portal for airport staff managing inventory across 300+ locations
- Multi-currency checkout supporting international payment methods
Key Features
Location-Aware Catalog
Product availability and pricing automatically adjust based on the customer's departure airport, showing only available protection options with local currency pricing.
Insurance Upsell Flow
Seamless luggage insurance integration during checkout, with third-party provider APIs handling policy creation and claims management.
Airport Operations Portal
Staff at 300+ airports manage bag protection inventory, track active rentals, process returns, and handle customer issues from a unified dashboard.
Multi-Currency Checkout
Checkout supporting international payment methods across 4 continents with currency and pricing tailored to each airport location.
Key Results
4.2★
Trustpilot
387 verified reviews
60+
Airports
Across Europe
7
Languages
Danish, English, Swedish, Norwegian, German, Dutch, Finnish
2005
Since
Copenhagen-founded
“They adhered to all project timelines, responded promptly to feedback, and demonstrated a solid grasp of our technical needs across a complex global operation.”
Director of Technology
Airshells
Frequently Asked Questions
How does Airshells handle multi-currency pricing?
The OpenCart platform uses location-aware pricing rules with custom PHP extensions. When a customer selects their departure airport, the system automatically displays prices in the local currency with airport-specific availability and pricing tiers.
How do airport staff manage operations?
Each airport location has access to an operations portal where staff manage bag protection inventory, track active rentals with return dates, process returns, and handle customer issues. The portal aggregates data across all 300+ locations for central management reporting.
How does the insurance integration work?
During checkout, customers are offered luggage insurance through a seamless upsell flow. When purchased, the system creates a policy through third-party insurance provider APIs and delivers the policy details to the customer via email. Claims are handled through the insurance provider's existing process.
