Used in production at RunHotel

AI Agents & Automation

Custom AI agents that handle customer service, operations, and sales automation. Production-grade, not prototypes.

What is AI Agents?

AI agents are autonomous software systems that perceive their environment, make decisions, and take actions to achieve specific goals — without constant human supervision. Unlike traditional automation that follows rigid rules, AI agents use large language models to understand context, reason through problems, and adapt to new situations.

Businesses deploy AI agents to handle customer inquiries, automate operations, qualify sales leads, and manage complex workflows that previously required dedicated staff. The result is 24/7 availability, consistent quality, and dramatically lower operational costs.

At Cropsly, we build production-grade AI agents — not demos. Every agent ships with graceful human handoff, comprehensive logging, and the reliability guarantees your business needs.

Use Cases

Customer Service Agent

24/7 AI support that handles 80% of inquiries without human intervention.

Operations Automation

Automate repetitive workflows: data entry, scheduling, inventory management.

Sales Intelligence

AI that qualifies leads, drafts proposals, and manages follow-ups.

How It Works

Requirements

Define goals, workflows, and success criteria

Agent Design

Architecture, tool selection, prompt engineering

Tool Integration

Connect APIs, databases, and business systems

Testing & Tuning

Edge cases, guardrails, accuracy benchmarks

Production Deploy

Monitoring, scaling, and continuous improvement

Agent API Response

Tech Stack

LangChain

Claude API

OpenAI

Node.js

NestJS

TypeScript

PostgreSQL

Pinecone

Redis

Docker

PROOF POINT

RunHotel — AI Agents in Production

RunHotel's voice command system processes 500+ hotel operations daily with 120ms latency.

Read full case study →

120ms

Latency

500+

Commands/Day

Languages

60%

Faster Check-in

Built for Every Stakeholder

Modular agent architecture with clean API boundaries
Built-in guardrails and confidence thresholds prevent hallucinations
Full observability: every decision logged and auditable
Model-agnostic — swap LLM providers without rebuilding

Frequently Asked Questions

A focused AI agent MVP takes 4-8 weeks, covering intent recognition, action execution, and human handoff. Complex multi-agent systems with multiple integrations and custom training take 3-6 months. We ship in 2-week sprints so you see working demos throughout.

Yes. We build agents that connect to your CRM, ERP, databases, and third-party APIs via REST, GraphQL, or webhooks. Common integrations include Salesforce, HubSpot, SAP, Slack, and custom internal tools. We handle authentication, rate limiting, and error recovery.

Every agent includes graceful human handoff — when confidence drops below a configurable threshold, the conversation transfers to a human agent with full context preserved. The human's resolution is logged and used to improve the AI over time, reducing handoff rates with each iteration.

Single-purpose agents (e.g., FAQ bot, lead qualifier) start from $25,000. Multi-agent systems with custom training and enterprise integrations range from $50,000-$150,000. We provide a detailed scope and fixed estimate after a free discovery call — no surprises.

We build multi-layered guardrails: input validation, confidence thresholds, graceful fallbacks to human handoff, and comprehensive logging. Every agent includes a monitoring dashboard that flags anomalies and low-confidence responses in real-time so your team can intervene when needed.

Talk to a AI Agents Specialist

We'll scope your AI agent architecture in a free 30-minute call.

Book a Call

Let's Build Your AI Agent